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Childcare Austria
- Childcare Dornbirn
- Childcare Graz
- Childcare Innsbruck
- Childcare Klagenfurt
- Childcare Linz
- Childcare Salzburg
- Childcare Vienna
- Childcare Villach
- Childcare Wels
Babysitter Austria
- Babysitter Dornbirn
- Babysitter Graz
- Babysitter Innsbruck
- Babysitter Klagenfurt
- Babysitter Linz
- Babysitter Salzburg
- Babysitter Vienna
- Babysitter Villach
- Babysitter Wels
Nanny Austria
- Nanny Dornbirn
- Nanny Graz
- Nanny Innsbruck
- Nanny Klagenfurt
- Nanny Linz
- Nanny Salzburg
- Nanny Vienna
- Nanny Villach
- Nanny Wels
Help Centre
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Popular topics
- My account
- I haven't received an activation link by e-mail. What do I have to do?
- I cannot log in or have forgotten my password. What do I have to do?
- How do I change my e-mail address?
- How do I delete my account?
- How do I report a user?
- Image guidelines: Tips for your profile photo
- What does the response rate show – and how is it calculated?
- Payment
- What payment methods are available?
- How can I redeem a voucher?
- Why can it take several days before my premium membership is activated?
- What is the satisfaction guarantee, and when can I claim it?
- I received an e-mail about a special promotion, but the prices are without discount. What can I do?
- My payment failed, what can I do?
- How can I download my invoice?
- How can I change my billing address?
- Security
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Finding childcare
- How does Babysitter24 work for families?
- What is Babysitter24, and how does it work for families?
- Does Babysitter24 cost anything for families?
- What are the advantages of Babysitter24 compared to other providers?
- Can I test Babysitter24 without obligation?
- How much does childcare cost per hour?
- What exactly does Babysitter24 cost?
- Who determines the hourly wage oft the from babysitters, nannies and childminders on Babysitter24?
- Are the profiles of the babysitters, nannies and childminders verified?
- Membership & payment
- Why should I sign up?
- What functions does the free basic membership have?
- What are the advantages of the premium membership for parents?
- How does the premium membership end for parents?
- What conditions apply to private customers?
- What conditions apply to corporate clients?
- My account as a family
- I signed up as a childminder by mistake. What do I have to do now?
- Can I sign up as a childminder and a parent at the same time?
- My job offer
- How do I edit my job offer?
- How do I upload a photo?
- I have received enough applications. How do I hide my job offer?
- Why was my job offer rejected?
- Hire a babysitter, nanny or childminder
- How much does a babysitter, nanny or childminder cost in Austria?
- Do I have to register my babysitter, nanny or childminder with the Austrian Health Insurance Fund?
- In which case may a babysitter or nanny work on account?
- Are taxes due when employing the childminder?
- Do I need a written work contract with the childminder?
- Do I have to insure and bill a babysitter even for a one-off assignment?
- What happens if the nanny or babysitter quits?
- Search and find childcare
- I have selected 2-3 top childminders. How do I decide now?
- Do I have to pay for a trial assignment?
- I have found the right childminder. What happens next?
- What is the best way to introduce my new childminder?
- What is the quickest way to find the right childcare?
- How can I save suitable babysitters, nannies or childminders on my favourites list for later?
- How does the contact between me and the childminders work?
- I cannot contact a childminder. What do I have to do?
- There are very few childminders in my area. What can I do?
- Why is no one applying to my job offer?
- Do I have to search through childminders myself, or is it enough to just look at the applications for my job offer?
- Why do I get unsuitable applications?
- How does the automatic cancellation function work?
- Where do I see sent or archived messages?
- I receive e-mails about new messages. How do I read these messages?
- How do I enable/disable email notifications about new members in my area?
- How can I rate my childminder on Babysitter24?
- Forms and Checklists for parents
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Find a job as a babysitter, nanny or childminder
- How does Babysitter24 work?
- What is Babysitter24 and how does it work?
- Does Babysitter24 cost anything?
- What are the advantages of Babysitter24?
- How much do I earn per hour?
- Who determines the hourly wage of the babysitters, nannies and childminders on Babysitter24?
- How does Babysitter24 ensure that the job offers are trustworthy?
- Membership and payment
- Why should I sign up as a babysitter, nanny or childminder?
- What are the features of the free basic membership for private babysitters and nannies?
- What are the advantages of premium membership for private babysitters and nannies?
- Does the premium membership for private babysitters and nannies renew automatically?
- What conditions apply to companies and self-employed childminders?
- How do I cancel my premium membership as a Babysitter?
- My account as babysitter
- Can I sign up as a childminder and parent at the same time?
- I mistakenly registered as a parent instead of a childminder. What do I have to do now?
- My profile
- How do I edit my profile?
- How do I upload a photo as a babysitter?
- How do I upload documents?
- I have received a bad review – what can I do?
- I have received enough contact requests. How do I hide my profile?
- Why was my profile rejected?
- How do I verify my profile?
- Employment as a babysitter, nanny or childminder
- What happens when I have found a suitable job?
- Is the trial assignment paid?
- Do I need a work contract?
- How do I find a suitable job?
- How does the payment work?
- What taxes do I have to pay?
- Does the family have to take out insurance for me?
- Can I terminate an employment relationship?
- Search and find jobs
- What is the quickest way to find a suitable job?
- How do I find new jobs as a company on Babysitter24?
- How does the contact between me and the parents work?
- I cannot apply for jobs. What do I have to do?
- I can't find any jobs near me. What can I do?
- Why does no one answer my messages?
- Where do I see my sent or archived messages?
- I don't want to receive any more job offers by e-mail. What do I have to do?
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- Frequently asked questions